A tour booking is confirmed only after:

• Finalization of itinerary and cost, and

• Receipt of the required booking advance payment

Confirmation details will be shared via email or WhatsApp.

• A booking advance is required to confirm hotels, transportation, and other services.

• The advance amount may vary depending on the package, travel season, and services involved.

• Balance payment details will be communicated clearly at the time of booking.

• The remaining balance amount must be paid before or at the start of the tour, unless otherwise specified.

• Failure to complete payment on time may result in service cancellation without refund.

Cancellation charges depend on the time of cancellation and supplier policies (hotels, transport providers, houseboats, etc.).

Standard Cancellation Guidelines

• More than 15 days before travel:
  Booking advance may be refunded after deducting applicable service charges and supplier cancellation fees.

• 8–14 days before travel:
  Partial refund, subject to hotel and service provider policies.

• Within 7 days of travel / No-show:
  No refund will be applicable.

Exact cancellation terms may vary based on the package and will be communicated during booking.

• Refunds, if applicable, will be processed after deducting cancellation charges and non-refundable expenses.

• Refunds are usually processed within 7–14 working days.

• Bank charges, payment gateway fees, and administrative costs may be deducted.